Shipping policy

NasalNova — Shipping Policy
Last updated: September 28, 2026

Order Processing
Orders are processed within 1–2 business days of purchase (Monday–Friday, excluding holidays). You'll receive an email confirmation as soon as your order ships, along with tracking information.

Transit Time
Once shipped, orders typically arrive within 3–5 business days. Total time from order to delivery is usually 4–7 business days, though this can vary depending on your location and the carrier.

Shipping Cost
Shipping cost is calculated at checkout based on your order and delivery location — you'll see the exact cost before you pay.

Where We Ship
We currently ship within the United States.

Delays
Occasionally, factors outside our control (weather, carrier delays, high order volume) can affect delivery times. If your order is taking longer than expected, contact us at support@nasalnova.com with your order number and we'll look into it.

Lost or Missing Packages
If tracking shows your package as delivered but you haven't received it, please check with neighbors and your local carrier first. If it still can't be located, email us at support@nasalnova.com and we'll help resolve it.

Contact Us
Questions about shipping? Email us at support@nasalnova.com.